CallClerk - Passing call information into another program

  

1. on the CallClerk - Settings - Run Program Window, in the 'Program' field, enter "ccLauncher" (without the quotes)

2. on the CallClerk - Settings - Run Program Window, in the 'Arguments' field, enter the following:

        button="Text to Show on main button"
        the path and file name of program to run
        followed by the pipe character (" | ")
        followed by the arguments to be passed in

        for example:
                    button="OK" c:\windows\notepad.exe | %Unformatted Number%.txt

Here is an example:



In the above case, when a call arrives the ccLauncher window will pop-up. Following this you can chose to either (in the example above) click the OK program to run the notepad program passing to it the information you have defined, or to simply do nothing by clicking on the 'X' to exit the ccLauncher window.

Advanced Usage

The above example, and those shown at CallClerk - Settings - Run Program, illustrate how to pass information into a program that accepts command line parameters.

However, in some cases you may want to pass call information into another program which has not been designed to receive information in this way.

For example, you may want to have a caller's phone number passed into a customer database program, however information into that program is normally just entered via the keyboard.

If this is the case CallClerk may still be able to help you out, however setup is a little more complex. The following explains what you will need to know, as well as how to set it up:

What you need to know

First, you need to know the path and file name of the program you want to run. For example

c:\program files\some directory\someprogram.exe

Second, you need to know keystroke by keystroke, how you would enter the information you want CallClerk to atomically provide your other application. For example you might want to start the program and then enter:
Finally, you need know the title of the window that you want the information passed into. Please note a Window's title is seen at the very top of the Window - to the left of the minimize, maximize and close buttons.

What you need to do

Next, you will need to create a visual basic script file similar to the file keyingscript.vbs found in the program folder in which CallClerk is installed (the contents of which are shown at the bottom of this web page).

The example script contains instructions for tailoring it to suite your needs.

Once created, save that script file someplace on your hard drive.

Finally, set the CallClerk - Settings - Run a program to invoke ccLauncher and to pass into it the information you would like keyed into your other program. Here is an example:

Additional Notes:

Keys you can send:
Contents of CallClerk's keyingscript.vbs example file:

' CallClerk test key entry script
' Copyright Rob Latour 2014 All Rights Reserved
' for more information please see: https://www.callclerk.com/phone/hlpCallClerkccLauncher.html

' This is example vbs script which illustrates how to pass information from CallClerk and ccLauncher
' into another program, as if you had keyed it on a keyboard

' In this example, information is passed into Microsoft's Calculator program.
' Although this would be unlikely useful in an ongoing practice, it provides for a good learning example

' do not change the next ten lines of code; they are used to pass information into this script

set iArgs=wscript.Arguments
dim KeysIn

if iArgs.Count = 1 then
KeysIn = iArgs(0)
else
KeysIn = iArgs(0)
for x = 1 to iArgs.Count - 1
KeysIn = KeysIn & " " & iArgs(x)
next
end if

' do not change the next line of code, it is used as part of initialization

Set objShell = WScript.CreateObject("WScript.Shell")

' the next line of code can or can not be commented out
' to comment it out you just need to begin it with a single quote, as was done with this comment line
' if you do not comment it out the program identified will be started when this script is run
' if you do comment it out, the program will be assumed to be running when this script is run
' please note, the name of the program, surrounded by quotes is the full path and program name of the
' program you want to run

objShell.Run "C:\Windows\System32\calc"

' if you have commented out the above line, you can comment out the line below as well
' it is used to provide a brief pause allowing time for the program identified above to start
' the number 500 represents the number of milliseconds associated with the pause
' 1000 milliseconds = 1 seconds, 500 milliseconds (as identified in the line below) represent 1/2 second

Wscript.Sleep 500

' do NOT comment this next line of code, it is used to identify the Window title of the program that you
' want information passed into. Please note a Window's title is seen at the very top of the Window -
' to the left of the minimize, maximize and close buttons

objShell.AppActivate "Calc"

' a brief pause

Wscript.Sleep 200

' this is where the information passed into this script from CallClerk is sent to the program you have
' specified as if it had been entered on the keyboard

objShell.SendKeys KeysIn

' the next set of four lines of code illustrate how you can also have additional 'hard coded'
' keystrokes passed in if needed you can add similar lines any place after the line of code
' which contains the objShell.AppActivate command (as above)

' Wscript.Sleep 100
' objShell.SendKeys "2"
' Wscript.Sleep 100
' objShell.SendKeys "{ENTER}"

' for more information on keystrokes you can use, please see:
' https://www.callclerk.com/phone/hlpCallClerkccLauncher.html